Terms of service

Welcome to Ever Craft Gifts. By accessing or using our website and placing an order with us, you agree to the following Terms of Service.

1. About Our Products

Ever Craft Gifts offers gifting hampers, customized gifts, personalized products, and related gifting items.

Product images are provided for representation purposes. Due to photography, lighting, screen settings, handmade preparation, and material variations, the actual product may have slight differences from the images shown on the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, prices, images, availability, and other information displayed on our website are accurate.

However, minor changes may occur from time to time due to stock availability, packaging updates, supplier changes, or product improvements.

3. Customized Orders

Customers are responsible for providing accurate information for customized products, including names, messages, dates, photographs, addresses, and other personalization details.

Ever Craft Gifts will not be responsible for errors resulting from incorrect information submitted by the customer.

4. Pricing

All prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, product information errors, or technical errors on the website.

5. Payments

We may offer different payment options, including prepaid payments and Cash on Delivery/Partial COD, depending on product and location eligibility.

Prepaid orders may receive additional benefits such as free shipping, promotional gifts, or additional savings when specifically mentioned on the website.

6. Order Acceptance

Placing an order does not always guarantee its acceptance. We reserve the right to cancel or reject an order in exceptional situations, including:

  • Product unavailability
  • Incorrect pricing
  • Incorrect product information
  • Payment issues
  • Suspicious or fraudulent transactions
  • Incorrect or incomplete customer information
  • Delivery limitations

If a prepaid order is cancelled by us for a valid reason, an eligible refund will be processed.

7. Delivery

Delivery timelines are estimates and may vary depending on the destination, courier service, weather, festivals, holidays, operational delays, or other circumstances beyond our control.

Customized products may require additional preparation time.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use our website for unlawful purposes.

9. Intellectual Property

All website content, including logos, product images, graphics, text, designs, branding, and other materials, belongs to Ever Craft Gifts or its respective content owners and may not be copied, reproduced, or commercially used without permission.

10. Changes to These Terms

Ever Craft Gifts reserves the right to modify these Terms of Service whenever necessary. Updated terms will be published on this page.

By continuing to use our website after changes are published, you agree to the updated terms.